by Amr The Internet Guy | Nov 29, 2016 | Customer Experience
Why CX? For a business to grow and become more profitable, it needs to retain its customers and attract more, you’ll be looking for ways to reduce customers churn and attract more customers. Great if you can keep doing both, however, it doesn’t...
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by Amr The Internet Guy | Aug 22, 2016 | Customer Experience
I remember the days when we filled paper forms with questions, designed attractive comment boxes and rushed after customers around the store in order to convince them to leave a piece of feedback on the products or services we offer, but times have changed …
