We Watch Your Website So You Don't Have To
Proactive monitoring, tested backups, and priority support, built for web designers, agencies, and business owners who'd rather sleep through the night than firefight a broken site.
42
5-Star Reviews
15+
Years Experience
24/7
Monitoring
Standard is available billed monthly or annually (with Savings), Advanced can only billed monthly
Standard
Set-it-and-forget-it care- WordPress core, theme & plugin updates
- 24/7 security monitoring
- Daily cloud backups, tested monthly
- Uptime monitoring
- Support billed at the special reduced hourly rate
- Also available billed annually: $900/yr (save $108)
- p.s: Not suitable for e-commerce, membership or a courses/events sites, for that you need the advanced plan.
Advanced
Maintenance plus a helping hand- Everything in Standard
- Hourly cloud backups
- 45 minutes/month included support
- Extra hours billed at the special reduced hourly rate
- Priority handling for emergencies
- Monthly performance report
- This is the plan for e-commerce, membership or a courses/events sites
- Billed monthly only, annual billing not available online (but can be arranged)
No contracts on monthly billing. Cancel anytime. "Advanced" included 45 minutes resets monthly and doesn't carry over - if not used, see FAQ below.
We've Fixed What Others Left Broken
Most maintenance plans are reactive, they wait for something to break. Ours isn't.
What "Reactive" Looks Like
✕ Updates pile up for months, quietly creating vulnerabilities
✕ Backups exist but are never tested, until you need one
✕ You find out your site is down from a customer, not from us
✕ Malware sits undetected for weeks before anyone notices
What We Actually Do
✓ Updates applied on a schedule, tested before going live
✓ Backups restored monthly in a sandbox to confirm they work
✓ 24/7 uptime and malware monitoring, we usually call you first
✓ Security hardened from day one, not after an incident
Built By Someone Who Actually Knows the Backend
Amr Selim, founder of HumanTalents, brings 20+ years of technology and customer relations experience to every site, including leading teams and digital transformation initiatives at XpertLearning and LMRA before founding HumanTalents.
✓ CIW (Certified Internet Webmaster) certified, web designer, instructor, and e-commerce consultant credential
✓ Specializes in the complex backend infrastructure of websites, DNS, email, hosting, security, often described as "website plumbing"
✓ UpCity Local Excellence Badge and Best of BC award winner (2022 & 2023)
✓ 42 five-star client reviews
Reliable Performance for your Business Growth
Maintenance matters most exactly when you can least afford downtime, during a launch, a sale, or a traffic spike.
Frequently Asked Questions
What's the difference between Standard and advanced?
Both include the same core protection: weekly updates, 24/7 security monitoring, tested backups, and uptime monitoring. Advanced adds 45 minutes included support (non-rolling) per month, faster emergency response and hourly or twice a day backups for E-commerce and Membership, Course sites.
How does the included time work?
You get 45 minutes of support included every month. It resets each month, it's there for you to use on a month-by-month basis, not something that builds up. Need more for a specific incident or project/launch etc. in a given month? Extra time is billed at a special reduced hourly rate.
What can I use my support hour for?
Whatever you need, for example: restoring the site from a backup, making a quick change like replacing an image, troubleshooting something that isn't working right, or simply a consulting call to talk through a question or decision.
Do unused hours roll over or bank up?
No. If you don't use your hour in a given month, it's gone, it doesn't carry forward, and it doesn't add up if you go 12 months without using it. You always have access to 1 hour that month, nothing more, nothing saved from before.
Do you offer annual maintenance plans?
Basic can be billed annually instead of monthly, at a discount versus paying month-to-month. Standard is billed monthly only, since its included support hour is meant to be used month-by-month rather than prepaid in bulk.
Can I switch plans later?
Yes. Upgrade, downgrade, or cancel anytime, no contracts, no penalties.
What counts as an "emergency"?
Site down, hacked, or actively broken for visitors. Emergency response times are separate from included support hours and apply to both plans, just with different priority levels.
Do you offer white-label plans for agencies?
Yes, both tiers are available white-labeled so you can offer them to your own clients under your brand.
Pick a Plan. Stop Worrying About Your Site.
No contracts. No surprises. Just a website that stays up.