Online Success Experts!
Responsive web design | website transformation | updates &
maintenance | SEO & digital marketing support |
e-learning | e-commerce | Small Business Solutions & Apps
We leverage our 20+ years of Leadership & Technology Expertise to help small business owners improve their customer engagement & their bottom-line!
Amr Selim - HumanTalents co-founder & customer success champion.
- Webdesign & development / Webmaster services & online project management / Website maintenance / WordPress.
- Troubleshooting, problem solving & fixing websites functionality / security / web optimization (code & page speed.)
- Move or fix hosting problems / configure e-mail services / DNS & redirection.
- Troubleshooting, installation & configuration of SSL security certificates to enable https protocol and fix Google Chrome "not secure" error.
- Digital Marketing, organic SEO & Social Media coaching & support.
- Creation of short (1 to 3 minutes) videos: sales videos / video intros and YouTube marketing videos / 2D & 3D animations.
- WordPress / HTML / Web Design Coaching & Training.
- Sourcing, installation & configuration of Voice of the customer (VOC) or online customer feedback systems & apps including mobile & social media short / NPS surveys.
- Sourcing, installation & configuration of online customer service helpdesk and social media dashboards.
- Sourcing, installation, configuration of SaaS HR systems ex: Talent acquisition / Video recruitment / Applicant tracking system / employee engagement / employee recognition & rewards / Learning Management / Personality testing / Psychometric assessments ...
- Sourcing, installation, configuration of eLearning systems / LMS / interactive course content creation & development (Tin-can / SCORM / AICC compliant)
- Online language learning / Language proficiency assessments & business communication tools.
Many mall business owners use graphic design agencies for their website design then end up with a website that looks amazing, but doesn't work as intended or doesn't contribute to the growth of their business!
That's because a webmaster and a designer are two very different job roles and skill-sets.
Of course, you need both in order to have a great website! But there is a certain order to follow:
" If you were building a house, would you bring the interior designer before ensuring that you have the correct foundation, frame, plumbing & electrical? "
Your website is a very powerful tool that you should always leverage,
A certified internet webmaster has the right mix of knowledge & experience to turn it into a fully functional business tool that works well & brings a return on investment!
our Biz solutions are used by many organizations including:
A passion for customer success!
We practice what we preach, and always aim to deliver a great customer experience to you and your users or employees.
We’ll Partner with you for long term "success” it’s like having an extension of your team for the full duration of our engagement.
It is not about technology, apps or software, it is all about working with you and your team to attain the set goals in a timely fashion and help you get the most out of your online projects More on Customer Success ?
OUR CLIENTS LOVE US 🙂
We were very pleased with the services delivered by HumanTalents' team, and their positive "can-do" attitude! They have great knowledge of their tools & technology and are super friendly to work with. They make a complicated HR solution implementation fun and easy to understand & work on, we would highly recommend them!Sarah Williams
Before speking to Amr, my website was a mess! My contact form did not work, fonts were all different and the message on my home page needed to be updated. I was so overwhelmed with dealing with my website and it was a huge sore spot for me. Amr saved the day! He took all the stress out of updating my website! It was the best service ever! I have had other contractors work on my website and none of them provided the same personal and high quality of work that Amr did! I highly recommend Amr to anyone and everyone. He is a lot of fun to work with. Thank you Amr!Amanda Molyneux
FROM OUR BLOG
Last week I was having coffee with a friend and as we discussed December, Christmas and their office events, she told me how her company have recently switched restaurants because of one bad experience ! Even though they have been using and recommending that...read more
Why CX ? For a business to grow and become more profitable, it needs to retain its customers and attract more, you'll be looking for ways to reduce customers churn and attract more customers. Great if you can keep doing both, however, it doesn't always work this way...read more
I remember the days when we filled paper forms with questions, designed attractive comment boxes and rushed after customers around the store in order to convince them to leave a piece of feedback on the products or services we offer, but times have changed …read more
I can imagine 99% will say YES right away. But my next question is: “how do you know ? ” The truth is you don’t! or maybe you “kind of ” know because you survey them once or twice a year and look at the social media interactions (for those who use it!)read more
Port Moody, BC, Canada
Helping you with:
- Web Design & Development
- Website optimization & fixing
- e-Business / e-Commerce implmentation
- CX & customer engagement tools
- Online talent Acquisition systems
- Mobile recruitment & Video Interviews
- Applicant tracking system - ATS
- Employee performance management
- Employee Recognition & Rewards
- Learning Management System - LMS
- Interactive elearning & education content creation