Business, Web Design & Digital Marketing Resources
Tutorials, Podcasts and videos about e-commerce, web design, WordPress, Divi, eLearning, customer engagement and more
Let’s Improve Customer Experience “CX”
I remember the days when we filled paper forms with questions, designed attractive comment boxes and rushed after customers around the store in order to convince them to leave a piece of feedback on the products or services we offer, but times have changed …
Are you delighting your customers?
I can imagine 99% will say YES right away. But my next question is: “how do you know ? ” The truth is you don’t! or maybe you “kind of ” know because you survey them once or twice a year and look at the social media interactions (for those who use it!)
Winning the war for talent
I find it quite strange that many of the good employers, cite that it is becoming more difficult to find, attract and hire the right talent, while at the same time talented professionals looking for a new challenge also seem adamant that such opportunities are rare or non-existent!
The current recruitment processes and tools are mostly cumbersome and outdated. They are not suitable for this day and age, and notably not suitable for generation Y, AKA the Millennials. Companies and Businesses are now competing for talent and need to sell themselves to the individuals as much as candidates selling themselves to the business (not literally !)
Employee Engagement
According to Aon Hewitt’s 2014 report, global employee engagement stood at 61% and it varied from region to region between 57% and 65%, which shows great improvement from previous years where in some regions employee engagement was less than 50%
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Amr is my GO TO guy for anything domain, email, hosting or website optimization related. He truly is the “Website Plumber” and has a knack for figuring things out. I’ve been working with him for several years now and consistently refer him out to colleagues. He’s been consistently reliable, trustworthy and incredibly affordable for the value he provides. I consider him a trusted referral partner for me and my agency and look forward to continue to work with him for years to come! Can’t recommend him highly enough.
Josh Hall, Founding Owner of InTransit Studios